The Administrative Assistant II reports to the Director of Financial Assistance and is responsible for providing key administrative support for the Director and the Senior Associate Director of Financial Assistance. Other responsibilities include: monitoring vacation and sick records for Financial Assistance staff within the Banner system, assist in the management of the office operating budget, including preparation and submission of payment requests and monthly reconciliation of accounts, running and reviewing weekly reports to be distributed to counselors. This position maintains inventory and orders office supplies, equipment and forms for the office; serves as the primary contact to the Facilities Office for matters of repair or maintenance and performs all clerical duties for the Director (this includes the management of correspondence to and from the office). Responsible for scheduling and managing arrangements for financial aid related meetings with national, regional and state associations or organizations. This individual must participate in on-going training pertaining to all Federal, State and Institutionally funded programs as well as technical training necessary to keep up to date on the changes to software programs used by the office; responds to the needs of students, parents and others through in-person, telephone and e-mail contact and will be expected to answer questions pertaining to student aid eligibility, award status (e.g. disposition of aid to a student) and student billing account status; creation and updating of telephone/email scripts that are used in the office's automated response system.

Why work at Villanova?

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Work Skills (e.g., written and verbal communication skills)

Formal Education

• Some college and/or secretarial school experience preferred.

Work Experience

• Experience in higher education preferred.

Work Skills (e.g., written and verbal communication skills)

• Experience with Banner or similar Financial Aid System preferred.

Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)

This position falls within hourly grade 11 and the range is $25.05-26.48/hr. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity.